NOTE: this will only apply if you have requested access and send as permissions for a mailbox

 

  1. Open Outlook, click on 'New Email'
    Picture 1
  2. If the email screen looks like the picture below, click the highlighted 'Options' text, if it looks like picture 4 go to step 5
    Picture 2
  3. Click on the highlighted 'From' button
    Picture 3
  4. That will make an additional button appear in the email fields
    Graphical user interface, application

Description automatically generated
  5. If you click 'From' and select 'other email address' you can add the email address you've been assigned 'Send As' permissions (you can either manually type in the full email address, or click the ’From’ button to open up the address book to search for the user / email address)
  6. Compose your email and send.  

    NOTE: once you’ve sent an email as a different user, that user / email address will be auto added to the drop down ‘From’ button option to make it easier the next time you send as that email,

    NOTE: the item will show in the Sent Items of the person that 'sends as', if you need the sent item to go into the mailbox you sent as please let us know.